Home / How to order
How to order
Five simple steps from your list to delivery. We supply worldwide from Singapore.
Send your request
Send part numbers, or describe what you need and the area it is for. You can use the form, email or WhatsApp.
Receive your quote
A specialist replies within one business day with a quote or questions. Prices and lead times are confirmed in the quote.
Confirm the order
Check the quote and confirm. Tell us the delivery terms and documents you need.
We deliver
We ship from Singapore to customers worldwide. Tell us if you need parts at a site in another country.
Reorder or set up stock
Repeat orders are quicker with Sucatec part numbers. For regular items we can set up vendor managed inventory.
What to include
- Sucatec part numbers, or a description
- Quantity and how often you buy
- Delivery country
- The standard you follow, if any
Delivery
We ship worldwide from Singapore, with an operation in Indonesia. Lead times depend on the item and are confirmed in your quote.
Problems
If something is wrong, tell us straight away. See our returns procedure and complaints procedure.
Regular items
If you buy the same items often, ask about vendor managed inventory. You can also consolidate small items with one supplier to cut orders and shipments.
Not sure what to ask for? Browse the products or search the catalogue.
Ready to order?
Send your list. A specialist will reply within one business day.
- Reply within one business day
- We supply worldwide, from Singapore
- No obligation, no spam
Prefer to chat? WhatsApp +65 8839 1637 or email [email protected].