← Compliance and Policies

1. Introduction

This Quality Policy outlines how Sucatec Pte Ltd delivers products and supply solutions in line with a structured quality management policy aligned with ISO 9001:2015. We operate a structured Quality Management System designed to support future alignment with AS9120 requirements for aerospace and high-reliability industries.

2. Commitment to Quality

Sucatec Pte Ltd is committed to:

• Supporting controlled processes across sourcing, handling and delivery
• Delivering products that meet specified technical, quality and performance requirements
• Ensuring consistency, reliability and traceability across all supply activities
• Maintaining compliance with applicable legal, regulatory and customer-specific requirements

3. Customer Focus

We aim to:

• Enhance customer satisfaction through continuous improvement
• Understand and meet customer requirements at all stages of the supply process
• Respond effectively to enquiries, orders and non-conformances
• Support customer operations through reliable and consistent supply

4. Risk-Based Thinking and Operational Control

Sucatec Pte Ltd applies a risk-based approach to ensure:

• Protection of product integrity through appropriate handling, storage and packaging
• Identification and mitigation of risks within sourcing and supply processes
• Control of externally provided products and services
• Prevention of non-conforming products entering the supply chain

5. Supplier Management and Traceability

We maintain structured supplier controls to ensure:

• Availability of supporting documentation such as Certificates of Conformity
• Selection and evaluation of suppliers based on defined criteria
• Ongoing monitoring of supplier performance
• Maintenance of product traceability where required

This approach forms part of our supplier quality policy and supports traceability and compliance requirements.

6. Compliance and Regulatory Alignment

Sucatec Pte Ltd ensures that:

• Processes support future compliance with aerospace standards such as AS9120
• All activities comply with applicable statutory and regulatory requirements
• Industry standards, including ISO, IEC and customer specifications, are followed where required

This Quality Policy also supports alignment with AS9120 quality policy requirements for aerospace and high-reliability sectors. Please also refer to our Compliance Policy and Product Liability Disclaimer.

7. Continuous Improvement

We are committed to continual improvement of our Quality Management System by:

• Monitoring performance through defined objectives and metrics
• Conducting internal reviews and audits
• Addressing non-conformances and implementing corrective actions
• Improving processes to enhance efficiency and reliability

8. Quality Objectives and Performance Monitoring

As part of this Quality Policy, Sucatec Pte Ltd establishes measurable quality objectives aligned with ISO 9001 principles. These objectives are reviewed regularly to ensure continued effectiveness and alignment with business strategy.

Key performance indicators may include:

• On-time delivery performance
• Supplier quality performance and defect rates
• Customer satisfaction and feedback metrics
• Response time to enquiries and corrective actions

Performance is monitored and analysed to drive continual improvement and support decision-making across the organisation.

9. Employee Awareness and Responsibility

Sucatec Pte Ltd ensures that:

• A culture of accountability, accuracy and continuous improvement is maintained
• Personnel understand their roles and responsibilities within the Quality Management System
• Employees are trained and supported to maintain quality standards

10. Review and Maintenance

This Quality Policy is:

• Available to relevant stakeholders upon request
• Reviewed periodically to ensure ongoing suitability and effectiveness
• Communicated across the organisation

11. Standards and Certification Alignment

Sucatec Pte Ltd maintains a Quality Management System aligned with ISO 9001:2015 and structured to support future certification to AS9120 for aerospace distribution. Processes, documentation and controls are developed to meet internationally recognised quality standards and customer-specific requirements across critical manufacturing industries.

12. Document Control and Quality Records

As part of this Quality Policy, Sucatec Pte Ltd maintains appropriate document control and record-keeping processes in line with ISO 9001 quality policy requirements. All quality-related documents are reviewed, approved and updated as necessary to ensure accuracy and relevance.

Quality records, including supplier documentation, inspection data and traceability records, are retained for defined periods to support compliance, customer requirements and audit processes. These controls form part of the overall quality management policy and ensure consistency, accountability and transparency across all operations.

13. Contact Information

For further information regarding our Quality Management System, please contact:
Sucatec Pte Ltd
Email: [email protected]

This Quality Policy is reviewed periodically and updated to reflect current regulations, standards and company practices.

Last updated April 2026